FAQs

Frequently Asked Questions

Body damage can come in all shapes and sizes. It could be serious if your vehicle was in a collision or a tree limb came down on it in a heavy storm, but it could also be very minor if there’s just a scratch or dent.

In either case, it’s important to know where to find a reliable collision center near Fairlawn, Akron, and Cleveland, OH. That’s where our team at Montrose Ford of Fairlawn can help. Our certified technicians can repair all kinds of collision damage.


What should I do in case I’m in an accident?

Accident scenes can be very shocking, especially right after the impact occurs. Try to remain calm and do the following:


What should I do after the accident?


What if my insurance company says I have to get 3 estimates or that I have to go to another repair shop and meet with their adjuster?


Can you communicate with my insurance company on my behalf to work out the details?


I need my vehicle back ASAP. How can you get me back on the road?


How do I know that I am getting the best service?


Do you charge for estimates?


Do I need to make an appointment for an estimate?


Are the repairs guaranteed?


Will the parts be ordered before I drop off my vehicle for repair?


If my vehicle’s frame is damaged, is it a total loss?


Can you match the paint color?


Can I get other service work done on my vehicle while it is in the body shop?

If you couldn't find what you were looking for, please contact Us and let us know how can we help you.

How can we help you?

SCHEDULE A COLLISION REPAIR TODAY!
The collision center here at Montrose Ford of Fairlawn is ready to repair frame damage, fix dents, apply a new coat of paint, and so much more. The only thing you need to do is schedule a service appointment online when you need a collision repair near Fairlawn, Akron, and Cleveland, Ohio.

Your name
Your e-mail
Your phone
Your car
Message
Day Open Closed
Monday to Friday 8:00am 5:30pm
Saturday 9:00am 1:00pm
Sunday Closed